Thank you for being FOR every guest and regular attendee to feel noticed, known, and loved. We can make Sunday the best day of the week for so many people.
When we, as a Guest Services team, show up ready to serve, love on guests, and make them feel seen, we communicate that God is FOR them through our words and actions.
So, come prepared for a great time of service together.
Guest Services Basics
CHURCH MISSION
Neighborhood Church exists to inspire people, wherever they are, to follow Jesus wherever they go.
GUEST SERVICE’S MISSION
Guest Services exists to make it easy for guests to engage with our church and grow in their relationship with Jesus through radical hospitality.
GS CREDO:
We show our guests God is FOR them by how well we SERVE them.
WHAT DOES GUEST SERVICES DO?
We prepare environments that are consistently remarkable and give our guests a welcoming, engaging, and helpful experience.
HOW DOES G.S. DO IT?
Prioritize the needs of every guest.
ESSENTIAL BEHAVIORS
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Noticed. By welcoming and acknowledging as many as we can.
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Known. By remembering faces, names, and making sure they have gone to the Next Lounge, so we can start a relationship.
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Loved. By finding ways to wow and go the extra mile as often as possible. Doing for one, what we wish we could do for all.
SUNDAY ESSENTIALS
SERIES: Thirty Words
TEACHING: Show Us God’s Love
SPEAKER: Forrest Jenan
TEAM TOOLS
Team Schedule
See when you are serving at any time during the year.
G.S. Team Playbook
Brush up on procedure or Guest Service basics.
Top 3
What next steps are we pointing people toward today?
G. S. Agenda
When I volunteer, where do I need to be and when?
HAVE A STORY TO SHARE?
We’d love to hear how you’ve seen God at work through a simple hello, a meaningful moment, or just being FOR someone. Your story might be just what someone else on the team needs to hear this week.
PLANNING CENTER HOW-TO’S
Your go-to guide for conquering Planning Center and staying ahead of the scheduling game! More resources to come.
Download the Services App
Download the Services app to easily manage your schedule, respond to requests, block dates, and more!
Manager Your Volunteer Schedule
Manage your schedule, accept or decline requests, block out dates, and more – all the fun stuff to keep your volunteer life in check.
How To Block Out Dates
Need to block an upcoming Sunday? Here’s a quick guide to keep your schedule in check and make sure we know when you’re unavailable. Easy-peasy!